New customers

Welcome to Remus, here you'll find everything you need as a new customer and a useful resource for future reference.

This useful 'at a glance' download will tell you the 4 main things you need to know. 

Use the tabs on the left to get access and information about:

  • Your Remus Customer Portal - access to your online account
  • Useful information in the handbooks 
  • The service or estate charges and how to pay
  • Want to do your bit for the environment? We recommend going paperless, it's quick to set up and will save a tree or two!
  • Thinking of subletting? Here you'll find everything you need to know.

Something we haven't covered?
Let us know by calling the New Business Hotline 01722 328 685 or email