New customers

Welcome to Remus, here you'll find everything you need as a new customer and a useful resource for future reference.

These useful downloads will tell you what we do and why it's important to you, your property, and the environment you live in. 


If you've purchased an Estate property DOWNLOAD this Homeowner's Guide

If you've purchased an Apartment DOWNLOAD this Leaseholder's Guide

Use the tabs on the left to get access and information about:

  • Want to do your bit for the environment? Go paperless, it'll save you time- plus a tree or two!
  • Your Remus Customer Portal - access to your online account
  • Useful information in the handbooks 
  • The service or estate charges and how to pay
  • Thinking of subletting? Here you'll find everything you need to know.

Something we haven't covered?
Let us know by calling the New Business Hotline 01722 328 685 or email