Help Centre

Service or estate charge explained

Complaints handling

If you would like a copy of the complaints procedure, please email in the first instance customerexperience@remus-mgmt.co.uk.

Frequently asked questions

Company Policies

Privacy Policy

Candidate Privacy Policy

Modern Slavery Policy

Cookie Policy

Website Terms of Usage

Sustainability Policy

Corporate & Social Responsibility Policy

Health & Safety Policy Statement

Client Money Handling Policy

New customers

Welcome to Remus

If you haven’t already, please register for our Customer Portal. Registering is easy and is the safest and quickest way to access documents and manage your property online.

Our friendly teams are on hand to help, and with offices nationwide, there’s always a Remus near you. If you need to speak to a property manager, contact us today.

Something we've missed?

Call us on 01722 328685 or email businessdevelopment@fexcopropertyservices.co.uk

How can we help you?

Your property manager should be able to answer the majority of your questions. You can find contact details of your local office below this form.

For all solicitor, conveyancing and sale of property matters please email conveyancing@remus-mgmt.co.uk

If you have a customer service query please email customerexperience@remus-mgmt.co.uk and you will receive a response within 72 hours.

You may also be able to find the answer to your question in our FAQ section.