“We have worked with Geoff and the team now for about 12 years now and are always impressed by their depth of knowledge about building management. Combined with their pro-active positive approach to customer service we have no hesitation in appointing Remus across many of our new developments.” James B., Taylor Wimpey Bristol
Our support starts from the moment Remus are pledged to the site, and continues right up to handover is complete. We work with many of our clients across the country, through a network of local offices. This approach has earned the trust of our clients, many of whom have worked with us for over 10 years or have come to us through personal recommendations. Conscious of ever-increasing legislation as well as government and media attention on the built environment, we are able to draw on the services of a wider group of property professionals and, unlike most agents, we can fully deliver on health & safety, HR, M&E, compliance, utilities, surveying, and insurance matters. Rest assured Remus is a full-service property agency with the experience and ability to deliver for you.
We provide support for your sales office via onsite training, but most importantly, we recognise that your customers are our customers and your reputation requires ongoing enhancement long after you have left the site. Your reputation is our business and we never forget this, which is why when you instruct us to take on a site we deliver a full welcome pack which includes an introductory brochure for your Sales Office staff, so they know who we are, and the property services we will be providing, an overview brochure for potential and new buyers (we provide a version for apartment blocks and houses), and a Service Charge flyer outlining the charges for the estate - so everything is explained upfront to the buyer. Feedback from the training sessions with a top UK developer:
"I think it’s really good to have a face to face meeting even if that person won’t ultimately be responsible for looking after the development. We really appreciated seeing a face of Remus. From my point of view, it’s good to see how you operate as a company and to get to know different people. Remus representatives were friendly and approachable and made themselves available to the team as needed."
"The meeting was very useful and the information provided is proving valuable. The pamphlet is informative and gives just the right amount of information. It was good to meet someone from the company at this early stage of our development."
We're offering a free 1 hour 30 minute seminar to your sales team as part of their training. During the seminar, we'll cover what a Managing Agent does, how and when, and provide an opportunity for Q&A.
Sales brochure - blocks Sales brochure - estates
We can work with the developer from the planning stage, to formulate leases and services including:
If the freehold interest is to be sold, we can advise on ground rent levels to achieve the maximum return on the sale of the freehold and introduce other clients to you who purchase ground rent portfolios.